Permit Portal Guide & Tutorials

NOTE: Permit Portal unavailable Oct. 28–31

The Wake County Customer Permit Portal is scheduled for upgrade Thursday, Oct. 28 (starting at 5 p.m.), through Sunday, Oct. 31. The Permit Portal will be unavailable during this time for services. The Permit Portal will be operational on Monday, Nov. 1, at 7 a.m. We appreciate your patience during this time.

The Permit Portal Guide page is available to help you navigate Wake County’s 24-hour permitting system. This guide will help you set up an account, apply for permits and manage permits, using the Permit Portal. If you are applying for a permit for a restaurant, daycare, pool, food truck, etc., please learn how through the Health and Safety website.

Use the Permit Portal to:

  • View permit information and records.             
  • Apply for building and trade permits.
  • Submit subdivision proposals, rezoning petitions, etc.
  • View permit application status and reviews.
  • Schedule, cancel and view inspection results.
  • Pay invoices and re-inspection fees.
  • Submit, view, print permits, plans & documents.

The Permit Portal manages permits for well and septic systems, construction of new structures and alteration/renovation of existing structures and change of occupancy type. Use the Permit Portal to apply for a new child daycare center, foster home or adult daycare facility. Businesses wishing to obtain an ABC permit should also use the Permit Portal.

1

Set up an account

To register an account in the Permit Portal, you will need to navigate to the Permit Portal log-in page and select “Create a New Account.” Enter your email address for your account. You will be sent a confirmation email from the permit portal with a link to verify your email address. Enter a new password for your account and fill out the required information. When this step is completed, you are now ready to start using the Permit Portal.

2

Apply for a permit

When you submit your online permit application in the Permit Portal, your application will be automatically issued a permit number. The Wake County Permit Technicians will receive the online permit application and will review the information.

3

Submit additional information, revise plans, pay invoices

When you submit your online permit application in the Permit Portal, your application will be automatically issued a permit number. You will need this number to schedule inspections, add information, and revise plans. Permits under review can be found on the “Pending” tab of the Permit Portal dashboard.

4

Get your issued permit & inspection results

You will receive an automated email when your permit is issued. Make sure your approved/stamped building plans, site plans and Wake County permit card are onsite for all required inspections. You can access and print approved/stamped documents by navigating to the “Attachment” tab in the permit.