Family Support Services

Racially diverse couple sitting on floor, smiling with young child

Wake County Child Welfare offers family-centered services to support families in our community to prevent child abuse and neglect.

Learn more about the services that Wake County Child Welfare offers to support families in our community to prevent child abuse and neglect.

What is Family Support Services?

Family Support Services is a family-centered, home and community-based program that provides ongoing support, resources, coordination of services and group/community education for families.  Committed to a family-centered service model, these services work with families when help is needed with skill development, decision making and problem solving. The program provides services on an individual and group basis in a timely, flexible and creative manner. 

Our vision at Family Support Services is that our families will have opportunities to achieve their goals of self-sufficiency, healthy living and a nurturing environment for their children. Our mission is to work with all of our families in developing and achieving their goals. 

Family Support Services may be able to assist you if you answer yes to one or more of the following:  

  • You have concerns about a child under the age of 18 years old in your household. 
  • You are a relative caregiver. 
  • You are having difficulty meeting your household expenses. 
  • You are ready to take charge of your life to preserve your family.  
  • You are interested in learning new skills and/or getting formal education. 
  • You are concerned about your child's behavior and/or school performance. 
  • You are concerned about health issues. 
  • You are having difficulty getting a job.  
  • You need additional help or support to achieve your goals. 

Whom Do We Serve?

  • Children and Families:  Children ages 0–17 and their families with multiple complex needs or that are at-risk of child welfare intervention. 
  • Kinship Caregivers:  Relative caregivers caring for their relative children ages 0–17 years old. 
  • Individuals: Individuals seeking information and referrals to meet their needs 

What do we offer?

  • Resource and Referral Linkage 
  • Family Case Management 
  • Kinship Care Case Management 
  • Respite Activities for Families and Children
  • Support Group (Kinship Care and Parent Support Group)

Kinship in Action Support Group

Kinship In Action (KIA) is a support group for individuals who are caring for relative children as their own.

Through self-help, individuals who are providing care for relative children can come together to share feelings, experiences, resources and draw strength and comfort from one another.

Learn more about KIA