WIC Program

Formula updates and guidance on the formula shortage situation

As families across the nation are having problems finding infant and special formula in the stores,  WIC state guidance and WIC benefit flexibilities are constantly providing new updates.

Below are some resources to help families through this time.

Get the latest information helpful for WIC families

Safe and nutritious options for North Carolina families

Abbott’s voluntary recall of their Similac ®, Alimentum®, and EleCare® powder infant formulas.

There is currently a Nationwide voluntary infant formula recall from Abbott, including powder formula, that is affecting some of our WIC families.

Details to help families that may have questions about the recall

Call for WIC Services

Due to COVID-19, all WIC services will be completed by phone (919-250-4720) Monday through Friday, 9 a.m.–5 p.m.; benefits will be issued remotely. Offices are closed to the public for your safety. 

The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) provides healthy foods, nutrition and breastfeeding support, and referrals to healthcare and community services. WIC serves babies and children up to age five, pregnant women, and new mothers. All caretakers of young children and working families are welcome at WIC!

Collage of mothers and infants

WIC is funded by the United States Department of Agriculture and income guidelines are based on a family income of less than 185% of U.S. Poverty Income Guidelines or families receiving assistance from another qualifying program. All WIC applicants  have a health and nutrition assessment as required by program guidelines.

Am I Eligible?

WIC is for infants, children up to age five, pregnant women and women who have recently delivered a baby.

What benefits does WIC provide?

Nutritious Foods

Foods for Infants

  • Infant Formula
  • Infant Cereal
  • Infant Fruits and Vegetables
  • Infant Meats (for fully breastfed infants only)

Foods for Women and Children

  • Milk
  • Cereal
  • Whole-grain Bread, Brown Rice, Whole-wheat and Soft-corn Tortillas
  • Fruits and Vegetables
  • Juice
  • Cheese
  • Tofu
  • Soy-Based Beverage
  • Dried or Canned Beans, Peas and Lentils
  • Peanut Butter
  • Eggs

Additional Foods for Women Who Exclusively Breastfeed

  • Larger quantities of the foods listed above
  • Chunk-light tuna or salmon

Breastfeeding Promotion & Support
Referrals for Health Care support

Nutrition Education & how to stretch your groceries 

What to expect at your first WIC appointment

You will need to bring

Your Child

  • You will need to bring in your infant or child for certifications and assessment appointments.

Proof of Identification

  • You will need to bring one proof of identification document. Examples: Valid driver's license, Social Security card, current work/school ID, current Medicaid card, current military ID, birth certificate, immunization record, and for infants: hospital crib card, ID bracelet or mother’s verification of facts form.

Proof of Residence

  • You need to bring one proof of residence document (where you live).
    Examples: Current utility bill, valid driver’s license, current Medicaid card (or presumptive eligibility form), bank statement, current rental or mortgage receipts, Division of Motor Vehicle ID card.

Proof of Household Income

  • You will need to provide household income.
    Examples: Current paycheck stubs, if self-employed your recent tax return or history of earnings for the past twelve months, current Medicaid card, a letter of certification for the NC Food and Nutrition Services, a letter from your employer stating gross income and frequency of pay, unemployment letter/notice.

Referral Form

  • Referral Form or other approved documentation may be completed for you or your child by a healthcare provider. WIC staff will take your height and weight and blood test if you do not have this form.

What will happen

A mini-health and dietary assessment will be done by a nutritionist.

You may be referred to the Breastfeeding team on the day of your visit.

Using my eWIC benefits & using the Bnft® app

Check your WIC food benefit balance, set your PIN or replace your eWIC card

Where can I use my eWIC benefits?

Most major retail grocery stores and some independent stores accept eWIC. Your Bnft® app will locate stores in your area

Resources for WIC families