Contacts, Leadership & Administration

General Contacts

Comments & Questions
919-856-6020
[email protected]

Billing Questions
844-239-6690
Learn more about our billing here.

Public Info / Media,  Community Outreach
Brian Brooks
​919-625-3260
[email protected]

Special Event Coverage by EMS
919-856-6017
[email protected]

Training & Education
919-212-9657​

On Duty Shift Commander (24/7)

Shift Commander (24 hour EMS System Supervisor)
919-815-2698
[email protected]

 

Senior Leadership

Jose Cabañas, MD, MPH, FACEP, Director/Medical Director

Dr. Jose Cabañas

Jose Cabanas, MD, MPH, FACEP, is the Director/Medical Director for Wake County EMS.   

As Director of the EMS System, Dr. Cabanas is responsible for the vision, direction and operation of the system as a whole. 
 
As Medical Director he is responsible for guiding, educating and setting protocol for the medical treatment that EMS provides.
 
Dr. Cabanas is a native of Puerto Rico, where he served nearly a decade in EMS in a wide variety of positions, including:

  • EMS Communications Specialist
  • General Operations Supervisor for Puerto Rico 911 Emergency Services
  • Aeromedical Flight Coordinator
  • Field provider with First Response EMS

He received his Doctor of Medicine with High Honors at Ross University School of Medicine. He completed his Emergency Medicine residency at the University of Puerto Rico, where he served as Chief Resident. 

In 2008, he completed an internship in health policy at George Washington University in Washington, DC.  He was awarded the Jean Hollister EMS National Award, given annually to one member of the Emergency Medicine Resident's Association for sustained contributions to the field of EMS through teaching, scholarship and service.
 
During his final year in residency, he was selected as the EMS Fellow at the University of North Carolina at Chapel Hill. As part of this program he was awarded the Society for Academic Emergency Medicine's Physio Control Research Grant for the purpose of furthering prehospital hypothermia studies. During his fellowship training, he served as the Assistant Medical Director for Wake County EMS and Orange County EMS.
 
Dr. Cabanas also has a strong interest in clinical research and has published scientific articles on a variety of topics in EMS and Emergency Medicine. He has been a primary author or co-author on several EMS and clinical textbooks.

After finishing his fellowship, he remained as Deputy Medical Director for Wake County EMS and the Special Operations Medical Director for WakeMed Health and Hospitals, until taking a position as Deputy Medical Director for Austin-Travis County EMS.
 
Dr. Cabanas returned to Wake County as the EMS System Director and Medical Director in November 2015.

He is a longtime member and avid supporter of National Association of EMS Physicians.
 
Jose Cabanas
919-856-6020
[email protected]

 

Chris Colangelo, Chief Operating Officer

Chris Colangelo smiling in front of ambulance bay

Chris Colangelo reports directly to Director Cabañas and oversees all administrative functions of the EMS System.

Chief Colangelo was first hired with Wake County in 1993 as a field paramedic. He has filled in several capacities, including Bike Team paramedic, paramedic field training officer, operations chief, and interim department director. He has an MSHR from Western Carolina University, a BHS from Campbell University, and an AAS from Wake Technical Community College. Chief Colangelo is a former board member for the International Association of EMS Chiefs and has participated in a variety of EMS work groups at the state and federal levels. 

Chris Colangelo
919-856-7135
[email protected]

Demetric Potts, Deputy Director/Business Office

Demetric Potts smiling in his office

Deputy Director Demetric Potts is responsible for managing a variety of office functions for EMS, which include:

  • Managing workflow of budget, finance and human resources documents for EMS business office.
  • Involvement with budgets, contracts and analytical activity.
  • Representing EMS on the Wake Emergency Communications Board.

Demetric began his career with Wake County in 2007. He has a Bachelor of Science in Political Science from Appalachian State University with a concentration in town administration and city/county management.

Demetric Potts
919-856-6081
[email protected]

Seth Komansky, Deputy Director/Chief of Operations

Seth Komansky smiling at a public event

The EMS deputy director of Operations is responsible for the day-to-day operational function of Wake County EMS response units and personnel.

He supports the paramedics, EMS techs, field training officers, district chiefs and shift commanders. He is also responsible for Special Operations, which includes community special event support, the EMS Honor Guard, the bike team, hazardous materials medical response and the tactical paramedic program.

Seth Komansky took on his role as deputy director and chief of operations in April 2017. Chief Komansky joined Wake County EMS in spring 2008 and has worked in a variety of roles since, including field paramedic, FTO, APP and district chief.

Those tasks also include establishing and developing the Medical Intelligence Unit. The MIU is a critical part of preparation for safe and effective delivery of EMS, especially at major events. He also serves as the statewide EMS field liaison officer coordinator at the North Carolina Information Sharing and Analysis Center, and he chairs the Wake County Local Emergency Planning Committee. 

Chief Komansky has a Bachelor of Science in Business Management from Franklin Pierce University in New Hampshire, and a Master of Science in Homeland Security Management from Long Island University's Homeland Security and Terrorism Institute.

Seth Komansky
919-856-6021
[email protected]

Michael Bachman, Deputy Director/Chief of Medical Affairs

Michael Bachman working at his desk

The Chief of Medical Affairs works directly with the Medical Director and Deputy Medical Director of the EMS system. This position is responsible for clinical quality, performance improvement, research and data analysis. In addition, the Chief of Medical Affairs oversees the Advanced Practice Paramedic Program (APP).

Michael Bachman assumed his role as Deputy Director and Chief of Medical Affairs of the Wake EMS System in August 2011. Chief Bachman has been a paramedic since 1994 and has served in various roles, including field training officer and clinical educator. He holds a bachelor’s degree in EMS and a master’s of health science, both from Western Carolina University, and he actively participates in the tactical EMS program.

Michael Bachman
919-856-6585
[email protected]

Donald Garner, Jr., Deputy Director/Chief of Professional Development

Don Garner smiling at a public event

The Chief of Professional Development is responsible for all aspects of education and training for the EMS System. This encompasses monthly continuing medical education, medical simulation training/evaluation, new employee academies, and medical training for first-responder agencies across the system.  He also oversees the medical component (Emergency Medical Dispatch) of the 911 Centers. Chief Garner has dedicated staff to support the programs.

Chief Garner was first hired by Wake County EMS in 1998 as a field paramedic. He was promoted to the Training Division in 2001, and to Deputy Director in 2013.

He is a founding member of the Special Operations Bike Team and has served as the team leader for several years.

Chief Garner has a Bachelor of Applied Science degree from Campbell University and an Associate degree in EMS from Wake Tech. He holds multiple instructor certificates and is a NC OEMS Level II EMS Instructor.

Donald Garner, Jr.
919-212-9669
[email protected]

Jonathan Olson, Deputy Director/Chief of Support Services

Jon Olson giving a speech at a podium

The Chief of Support Services' responsibilities include overseeing logistics, technology, fleet, facilities and preparedness. He has dedicated staff for logistics and technology, and he partners with district chiefs and other Wake County departments to manage fleet and facilities.

Chief Olson was appointed Chief of Support Services in January 2017.  He served as Deputy Director of Operations and as a district chief prior to his appointment. He started as a paramedic with Wake County EMS in June 1990.

Chief Olson has served as a volunteer firefighter in Wake County since 1986 and is currently serving his community as an assistant chief.

Chief Olson holds a bachelor's degree from Western Carolina University and master's degrees in health administration and business administration from Pfeiffer University. In 2011, he was awarded the Executive Fire Officer certification by the National Fire Academy. He is a member of the National EMS Management Association, for which he is an instructor in Basic Field Training Officer and Developing/Managing EMS FTEP curriculums.

Chief Jonathan Olson
919-856-6022
[email protected]

Jefferson Williams, M.D., MPH, Deputy Medical Director

Dr. Jefferson Williams smiling in a portrait

​Jefferson Williams, M.D., MPH, is the Deputy Medical Director for the Wake County EMS System. He assists the medical director and the Deputy Director of Medical Affairs with research, continuing education and clinical quality assurance.

Dr. Williams completed his undergraduate and medical school at UNC-Chapel Hill, his emergency medicine residency at Harvard, and his EMS Fellowship and Masters of Public Health at UNC-Chapel Hill. He practices Emergency Medicine with Wake Emergency Physicians, PA, within the WakeMed Health and Hospitals System.

Dr. Williams served with the South Orange Rescue Squad prior to medical school and has successfully published numerous book chapters, peer-reviewed research articles, and delivered scientific and educational presentations at the national level.

Dr. Jefferson Williams
919-856-6020
[email protected]

Larry McMillan, EMS Compliance Officer

Larry McMillan smiling in his office

The EMS Compliance Officer is responsible for ensuring adherence to all sources of governance that affect the daily activities of an EMS agency. In the pursuit of this, Larry primarily works with internal and external stakeholders on a collaborative basis. Responsibilities include, but are not limited to: maintaining a working base of knowledge containing all applicable regulatory requirements at the federal, state and local level, internal policy review, billing contractor oversight and audit, system safety officer and participation on the municipal risk team and disaster preparedness team. He is the project manager for the multi-year Centers for Medicare and Medicaid Services Emergency Triage, Treatment and Transport pilot initiative.

Larry assumed his role as EMS Compliance Officer of the Wake EMS System in December 2019. He joined Wake County EMS in 2017 after serving in the United States Coast Guard. He holds a Bachelor of Science in Environmental Health and Safety from North Carolina Agricultural and Technical State University and a Master of Healthcare Administration from George Washington University. He maintains certification as a Certified Ambulance Compliance Officer and Certified Ambulance Privacy Officer.”

Larry McMillan
919-856-6033
[email protected]

Administration

Amy Brock, Assistant Chief/Business Operations

Amy Brock smiling at her desk

Amy Brock is responsible for a variety of functions in the EMS Business Office.

Amy manages and coordinates the components of the EMS hiring process from the very beginning up until day one of the EMS academy. These include:

Recruitment/job posting

Physical Ability Test (PAT)

Assessment Center

Paperwork and other new employee processes

Amy has been in EMS since 2003, and she began her career with Wake County EMS as a paramedic in 2008. She moved out of field response and into her current position in 2013. Amy has an A.S. in EMS from Wake Technical Community College.

Amy Brock
919-856-2729
[email protected]

Brian Brooks, Assistant Chief/Community Outreach

Brian in front of EMS station

Brian Brooks is responsible for external communications for Wake County EMS.

Responsibilities include public information, recruitmentoutreach, educational visits by EMS and media information. He is also responsible for development and oversight of events and programs for community interaction and recognition.

Brian began his EMS career as a EMT in Vallejo, California during the mid-90’s. He became employed at Wake County EMS in 2005 and has served as a field paramedic, field training officer and district chief before moving into the role of assistant chief of community outreach in 2021.

Brian Brooks
[email protected]

Office: 919-856-6579
Cell: 919-625-3260 (text or email if no answer)
If unable to contact, call main EMS line : 919-856-6020

 

Mark Anglin, Assistant Chief/Technology

Mark Anglin smiling from his desk

Assistant Chief Mark Anglin is responsible for managing all Information Technologies and network connectivity for the EMS System. These technologies include electronic patient care reporting (ePCR), Automated Vehicle Location (AVL), In Vehicle Navigation (IVN), vehicle operator safety data collection, inventory, scheduling and Computer Aided Dispatch (CAD). For these applications, the Assistant Chief of Technology performs the following duties:

  • Coordinating and managing technology projects
  • Installation and upgrades
  • Maintain security protection solutions
  • Technical support
  • Liaison to Wake County’s Information Services Department
  • Researching emerging IT technologies

Assistant Chief Anglin began his career at Wake County in 2003, serving as a field paramedic and later a Field Training Officer.  He became Assistant Chief of Technology in 2016.

Mark Anglin
919-212-9630
[email protected]

Jonathan Capitelli, Assistant Chief/Technology

Jon Capitelli smiling at his desk

Chief Capitelli is responsible for all of the operational technology components within the EMS system. This includes, but is not limited to, in-vehicle CAD computer systems, in-vehicle modems and networking, two-way radio systems, and support of the Central Square CAD system. 

Chief Capitelli started his EMS career in 2007 working on various projects in both Pennsylvania and New Jersey. He ultimately worked up to a communications center supervisor and CAD administrator for Jersey City Medical Center EMS in New Jersey. 

Marc Ferguson, Assistant Chief/Logistics

Marc Ferguson smiling at his desk

The position of Assistant Chief of Management Services is responsible for logistics for the Wake County Department of EMS.

This position plans and forecasts financial and inventory needs, and ensures inventory optimization, order lifecycle management, warehousing and distribution. This includes fleet, supplies, uniforms, contracts, preventative maintenance and whatever else is necessary to keep Wake County EMS units on the road and fully stocked.

Logistics is based out of a 24,000 square-foot warehouse space that EMS shares with Emergency Management. This space allows Wake County to purchase in bulk and store needed equipment and supplies.

Asst. Chief Marc Ferguson joined with Wake County EMS in the spring of 2018. He began his EMS career in the Detroit, Michigan, area before moving to Raleigh in 2012. Marc holds a Bachelor’s of Arts degree in Communications from Oakland University and a Master’s of Health Sciences in Emergency Medical Care Management. He served Durham County EMS as a paramedic, FTO and then Captain in administration overseeing fleet, logistics and purchasing for the department.

Three Logistics Officers and one Warehouse Coordinator assist with day-to-day functions, which allows for seven-days-a-week support. 

Marc Ferguson, MHS, EMT-P
919-441-9706
[email protected]

Aaron Wenzel, Assistant Chief/Clinical Quality Officer

Chief Wenzel in front of EMS station 1.
Assistant Chief Aaron Wenzel in front of EMS station 1

Assistant Chief Aaron Wenzel is the Wake EMS Clinical Quality Officer and is responsible for managing our quality assurance programs. He works directly with the Office of Medical Affairs team on performance improvement, research, and data analysis and is also the EMS representative to the Wake County Child Fatality Prevention Team and Community Child Protection Team.

Chief Wenzel began his EMS career in Pennsylvania in the early 1990s as a volunteer EMT. He is a 1999 graduate of The Williamsport Hospital & Medical Center Paramedic Training Institute. He joined Wake County in 1999 and has served as a Paramedic, Field Training Officer, Advanced Practice Paramedic, and Relief District Chief.

Candice Carter, Special Events Coordinator

Candice Carter smiling in front of ambulance bay

Responsibilities of Candice include coordination of EMS Special Event coverage for Wake County EMS.  Candice will determine whether EMS can offer coverage of an event, and she will determine what method EMS will use to cover.

Candice has been in the EMS field since 2000 and began her career with Wake County EMS in 2008. She has served as a paramedic, Field Training Officer, Advanced Practice Paramedic, District Chief, and USAR/HazMat Medic until moving into Special Events/Scheduling in 2018. Candice holds a bachelor’s degree in public health from the University of North Carolina-Greensboro.

Candice Carter
[email protected]

Office: 919-856-6017
Cell: 919-594-3535

Professional Development

Mallory DeLuca, Training Chief, Patient Simulation/Lab Coordinator

Mallory DeLuca smiling portrait

Chief DeLuca began work at Wake County EMS in 2004. She has served as Paramedic, FTO, APP fill-in, and District Chief before becoming Training Chief. She earned an Associate's Degree in EMS from Fayetteville Tech, and a Bachelor's in Emergency Medical Care with a concentration in Management.

Mallory DeLuca
919-212-9665
[email protected]

Jake Hardison, Training Chief, Academy Coordinator, EMS Internship Program

Jake Hardison smiling at his desk

Chief Hardison began work with Wake County EMS in 2013 after working with Cary EMS. He's served as paramedic, Venue Team Medic, and fill-in Advanced Practice Paramedic. He earned his Bachelor's in Business Administration with a concentration in Finance from North Carolina State University, and took his current position in spring of 2018.

Jake Hardison
919-605-4845
[email protected]

JT Malcolm, Training Chief, Continuing Medical Education

JT Malcolm smiling in uniform

Chief Malcolm began work with Wake County EMS in 2013. He's served as paramedic, preceptor, Bike Team Medic, Tactical Medic, and fill-in Advanced Practice Paramedic. He earned his Associate’s Degree in EMS from Wake Tech in 2012, and he took his current position in fall of 2018.

J.T. Malcolm
919-212-9670
[email protected]

Gregory Miller, Training Chief, Initial Provider Education Lead Instructor

Greg Miller smiling at his desk

Chief Miller began his EMS career in 2001 in his home state of Florida. He served as clinical coordinator and interim director in Durham Tech's EMS program. He earned a Bachelor's in Emergency and Disaster Management from Western Carolina University. He took his current position with Wake County EMS in fall of 2017.

Greg Miller
919-212-9698
[email protected]

Tammy Patton, Training Chief , Clinical Coordinator

Tammy Patton smiling at her desk

Chief Patton began her EMS career in 1993 at Cary Area EMS.  She served as a paramedic, FTO, and Division Chief.  She earned an Associate’s degree from Wake Tech in 2000.  She took her current position with Wake County EMS in spring of 2019.

Tammy Patton  
919-212-9260
[email protected]

Vikki Lyman, Program Assistant

Vikki Lyman smiling at her desk

Vikki Lyman is a Program Assistant working in the Division of Professional Development at the Wake County EMS Training Center.

Vikki manages the EMS Learning Management System and education system database. She provides administrative support to Deputy Director Don Garner and the EMS training staff. She also assists the Recruitment Specialist with management and coordination throughout the EMS hiring process.

Vikki began work with Wake County EMS as an EMT in 2008 and advanced to the paramedic level in 2011. She became Program Assistant in 2014.

Vikki Lyman
919-212-9675
[email protected]