Limited Refund Guideline Policy
The full adoption fee may be refunded if the animal is returned within 72 hours because the animal was not compatible with the family or the family's pet.
An animal may be returned for a full refund with 21 days of adoption due to medical reasons only, if accompanied by a veterinarian's statement and approved by the Wake County Animal Center management.
No refunds will be given if an animal runs away or is stolen. Request for refunds outside of these guidelines will need to be approved. Any refunds issued will be mailed from the Wake County Finance Department and should be received within 30 days of the request.
Adopt at Your Own Risk
Wake County WILL NOT BE RESPONSIBLE FOR ANY MEDICAL BILLS related to the animal that is adopted or reclaimed. The animals available for adoption are mostly of unknown origin. A medical exam by a licensed veterinarian has not been conducted. You are rescuing an animal at your own risk. Please take this animal to a veterinarian for a health check and follow-up to the initial vaccines and deworming started at the shelter.