Questions about using the Permit Portal? View our video tutorials or click on the link for the appropriate department below. Support hours are between 8 a.m. and 5 p.m., Monday through Friday, excluding holidays.

Department Webpage​ ​Phone Number
Building Permits and Inspections ​919-856-6222
Environmental Health and Safety Plan Review ​919-856-7400
Groundwater and Wells ​919-856-7400
Septic Systems and Onsite Wastewater ​919-856-7400
Watershed Management ​919-856-7400
​Subdivisions ​919-856-6216
Zoning ​919-856-6335
Fire Services ​919-856-6340
GIS ​919-856-6370


Video Tutorials

Complete Playlist

How to Register an Account

How to Search for an Address

How to Add Details

​How to Add Contacts

How to Add More Info
How to Add Attachments
How to Review and Submit