At a press conference Thursday, January 30, 2014, Board of Commissioners’ Chair Phil Matthews and Human Services Assistant Director Liz Scott announced that Wake County's North Carolina Families Accessing Services through Technology (NC FAST) backlog cases would be processed by Friday, February 7, 2014, three days ahead of the deadline of Monday, February 10, 2014, set by the U.S. Department of Agriculture.
“The state implemented NC FAST to make things easier for staff and families and we want to work toward fulfilling that goal,” said Commissioner Matthews. “We have been allocating resources to this for some time and feel confident that we will meet our obligations to families and to the state.”
On Wednesday, January 29, 2014, the state number of delayed cases in Wake County went from 3,400 to 3,000. More than 110 Human Services staff and 38 temporary staff were designated to work exclusively on these delayed cases. Staff have worked overtime each day and during the weekends to complete all cases.
Wake County transitioned all food and nutrition applications to NC FAST last year. Wake County Food and Nutrition Services (FNS) has been experiencing a backlog in processing applications and recertifications in the new state system since February 2013.
View additional information about Wake County's NC FAST implementation.