Quality Management Team
What we do...
- Monitor services of licensed and non-licensed providers
- Receive and review incident reports
- Provide endorsement reviews
- Assist in complaint mediation
- Offer provider training and technical assistance
- Our team consists of staff with experience and expertise in mental health, developmental disability and substance abuse service provision and monitoring for all age groups.
- We believe that by forming cooperative, supportive and collaborative relationships with service providers, the quality of services to Wake County consumers will be enhanced.
- See Section VI of the Wake County LME Provider Operations Manual for more information about Quality Improvement and Performance Monitoring.
Contact Us
2321 Crabtree Blvd., Suite 200
Raleigh, NC 27604
Main: 919-856-6440
Fax: 919-856-5321
E-mail: wakelmeqmteam@wakegov.com
Provider Complaint Line – 919-856-6438