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North Regional Library Proctoring Services


Please note: each branch library may have slightly different guidelines for exam proctoring. Please read carefully.

The North Regional Library provides exam proctoring services by appointment only as availability is limited.  No exam proctoring is available on weekends. All proctoring communication is handled by e-mail at NORProctors@co.wake.nc.us or by calling 919.870.4000.

To schedule an exam:

  1. Read the proctoring guidelines.  You are expected to be aware of all the information contained there.  If your exam does not fit within our requirements, you will need to find an alternate proctoring site.
     
  2. Select a first and a second choice date/time to take the test. Availability is limited and your first choice may not always be available.
     
  3. E-mail us at NORProctors@co.wake.nc.us or call 919.870.4000 to request an exam proctoring appointment.

    Please include the following information in your request:
    • Your name and contact information
    • The name and contact information of your testing institution
    • Course name, number, and section number
    • Instructor name
    • Exam format (e.g., Blackboard, paper)
    • Length of time allowed for exam
    • Date and time requested (include 1st and 2nd choices)
          
  4. Your exam is not scheduled until you receive an e-mail or speak to a librarian at North Regional Library.
         
  5. Once your exam has been scheduled, it is your responsibility to contact your school to arrange for exam materials/passwords to be sent to us and to follow up with us to ensure that we have received the materials before you come in to take your exam.
     
  6. On the day of your exam, please arrive promptly at the scheduled time.  Bring your photo ID, any necessary fees (see below for fee information) and materials for printing/mailing, and any other allowable testing materials (e.g., calculator, pen, pencil, scratch paper, notes). Do not bring anything else. We do not have a safe place to put personal belongings, so please do not bring them into the library at test time.


Proctoring Guidelines

Fees 
  • There is no fee for the proctoring service itself.
  • You must pay for any pages that have to be printed in order for you to take your exam.  Beginning January 2, 2009 the cost will be 25 cents per black and white page or 75 cents per color page, payable at the time of the exam by cash or check.
  • If the completed exam or other materials must be mailed to your school, you are responsible for providing postage and mailing supplies. Bring an envelope and stamps at the time of the test.

Online exams

  • We can proctor online exams.
  • If your exam requires you to use specific software beyond the web browser, please e-mail or call us in advance to see whether we can accommodate your needs.
  • Our security system prevents saving to the hard drive so please bring a USB flash drive if your exam requires you to save files.
  • Our computers are in a public space and complete quiet and privacy are not always available. If you are distracted by noise, you may want to bring headphones.
  • If you are taking the exam on a personal laptop, we need to receive approval for this in advance from your academic institution.

Printed exams

  • We can proctor printed exams that are mailed or e-mailed to us.
  • We can fax completed exams to your school if necessary but prefer to use a toll-free number to do so.
  • If your completed exam must be mailed, you are responsible for providing any postage and mailing supplies. Bring an envelope and stamps at the time of the exam.
  • We are no longer able to proctor print exams for ECU.

Restrictions

  • We cannot proctor exams that require us to retain student electronic files on flash drive or on our hard drives.
  • We cannot scan completed exams and e-mail them as attachments.
  • We are not able to proctor print exams for ECU


Alternate Proctoring Site
If your exam requires proctoring services that fall outside of our guidelines or if your preferred time slots are unavailable at a Wake County Public Library, you will need to use an alternate proctoring site. We know of only one other site:

McKimmon Conference and Training Center
1101 Gorman St.
Raleigh, NC 27606
Tel. 919.515.2138
e-mail: mcproctor@ncsu.edu

The McKimmon Center charges a fee for proctoring. Please contact them directly for more information.