Jobs with Wake County

Work Schedule/Location: Mon.-Fri. 8:30a.m.-5:15p.m./Waverly F. Akins Wake County Office Building (337 S. Salisbury Street, Raleigh, NC)

Minimum Qualifications: Associate's degree in Computer Science or related field and four years of experience in information systems support; or equivalent.

Preferred Qualifications: Two or more years of experience in a telecom environment; strong interpersonal and customer service skills.

Duties: Manage the 24x7 local and long distance telecommunications services for County employees and County facilities (including owned and leased facilities); design, implement and manage wired voice and data infrastructure/services, Centrex lines and functionality; serve as back up for the System Administrator in supporting wireless communication devices, and co-manage the various Telecom applications including but not limited to: ACD, CCMIS, Interalia and other applications and services; work with Facilities Design and Construction, General Services, telecommunication vendors and the appropriate Wake County business owners on newly-constructed or renovated facilities to design, implement and manage the required wiring and equipment for voice and data access; review construction blueprints and advise on wiring infrastructure, communication closets and related construction requirements; manage the Centrex lines for local and long distance telecom services to insure requested functionality is in place and available 24x7; provision and manage voice communications services and equipment for Wake County employees; manage the Telecommunications Application System and other applications to ensure accurate telecom data is in place for 5,500+ lines; provide advanced technical knowledge of telecommunications systems, devices, software and database applications; perform billing reconciliation for all Wake County telecommunications, Sprint/Nextel, Verizon, AT&T, Embarq, ITS, Mobility IT, Wake County 800 MHz, etc.; manage vendor relationships including performance, billing, service, etc.; manage pager services for Wake County employees; manage telecommunication moves, adds and changes; work on special projects as assigned.

This publication lists positions with Wake County Government for which applications are currently being accepted. It is published weekly, except when there are no vacancies or during any week the Wake County Offices are closed for two or more days. Applications may be obtained from Human Resources, Waverly F. Akins Wake County Office Building, Suite 300, 336 Fayetteville Street Mall, Raleigh, N.C. 27602 (919) 856-6090, Monday thru Friday, 8:30am - 5:15pm, except holidays. They also may be downloaded from this web site in the forms area. Information about current vacancies and requests for applications are also available by calling the JOBLINE at (919) 856-6115, 24 hours a day, seven days a week or by accessing this web site at www.wakegov.com. Wake County applications must be received by the closing date indicated for each position. A separate application must be submitted for each position listed; however, copies are acceptable. Faxed applications are accepted at (919) 856-6256. Please indicate the job number and position title when applying.