Voice of the Customer

Great customer service starts with your feedback!
We created the Voice of the Customer system to give our customers several different ways to give feedback on their service experiences. There are several options for using the Voice of the Customer feedback system:
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Complete an Online Form

Customer Surveys

Share your service experience by completing the brief online English or Spanish version survey.

Service Compliments

Report great customer service by completing the brief online English or Spanish version survey.

Complaints

Express your service concerns by completing the online English or Spanish version complaint form.


 

Call Us

 
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Compliments: 919-212-7189

Complaints: 919-212-7155

 
 


Write Down Your Feedback
 

Use the yellow, white or blue comment cards, as shown at right, to share your feedback.
 

Leave your completed comment card in one of the drop boxes, also shown here, which are available at each Human Services location. 

Ask any employee where to find them.



 

 

 

Scan the QR Code

Use your smart phone or tablet to scan the QR code found on the Voice of the Customer banners to access the electronic feedback forms. Banners are located in each Human Services location.


 

We Value You
Delivering excellent service is one way we show we care. Your input will be used to improve our processes and services. Together, we make Wake County a Great Place to Live, Work and Play!

 







 



 

 

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         Wake County Departments & Agencies:

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