CIP – Crisis Intervention Program
CIP is available July 1 until June 30, or until funds are exhausted. CIP is a program that provides assistance to low-income families who are experiencing or in danger of experiencing a heating- or cooling-related emergency. A household is in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency, and sufficient, timely and appropriate assistance is not available from any other source.
Heating season begins October 3, 2018, as the program begins providing assistance for the primary heating source (electricity, natural gas, propane, wood, etc.) for eligible residents.
Residents must apply for CIP in person. Applications can be accepted the day of your final notice or disconnection notice, when your power is already disconnected, or to establish new service. Please bring bill/account information, current income/pay and identification.
LIEAP – Low Income Energy Assistance Program
The Low Income Energy Assistance Program (LIEAP) provides a one-time (per heating season) heating supplement for low-income families. Applications for 2018–2019 heating season will begin December 1, 2018 and continue through March 29, 2019, or until funds are exhausted.
Residents can submit applications in person, via mail, via fax or via email. Please see below for location and contact information.  
Where to Apply
 Contact Information
220 Swinburne St.
Raleigh, NC 27610
Other Resources   
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