CIP – Crisis Intervention Program

Effective October 1, the Crisis Program transitions from assisting with cooling costs to assisting with heating costs. Assistance is available for eligible households to assist with the household's primary heating source (electric, natural gas, kerosene, wood etc.).
CIP is available July 1 until June 30, or until funds are exhausted. CIP is a program that provides assistance to low-income families who are experiencing or in danger of experiencing a heating- or cooling-related emergency. A household is in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency, and sufficient, timely and appropriate assistance is not available from any other source.
Residents must apply for CIP in person. Applications can be accepted the day of your final notice or disconnection notice, when your power is already disconnected, or to establish new service. Please bring bill/account information, current income/pay and identification.

LIEAP – Low Income Energy Assistance Program

The Low Income Energy Assistance Program (LIEAP) provides a one-time (per heating season) heating supplement for low-income families. 

Applications for 2016–2017 heating season will begin December 1, 2016 and continue through March 31, 2017, or until funds are exhausted.

Residents can submit applications in person, via mail, via fax or via email. Please see below for location and contact information.  

 Where to Apply

Contact Information

LIEAP / Energy
220 Swinburne St. 
Raleigh, NC 27610

Other Resources