CIP – Crisis Intervention Program

Effective October 1, the Crisis Program transitions from assisting with cooling costs to assisting with heating costs. Assistance is available for eligible households to assist with the household's primary heating source (electric, natural gas, kerosene, wood etc.).
CIP is available July 1 until June 30, or until funds are exhausted. CIP is a program that provides assistance to low-income families who are experiencing or in danger of experiencing a heating- or cooling-related emergency. A household is in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency, and sufficient, timely and appropriate assistance is not available from any other source.
Applications can be accepted the day of your final notice or disconnection notice, when your power is already disconnected, or to establish new service. Please bring bill/account information, current income/pay and identification.


The Low Income Energy Assistance Program (LIEAP) provides a one-time (per heating season) heating supplement for low-income families. Applications for 2016–2017 heating season will begin December 1, 2016 and continue through March 31, 2017, or until funds are exhausted.

Where to Apply

Northern Regional Center

Eastern Regional Center

Southern Regional Center

Human Services Swinburne Center

Phone number to main office: 919-212-7000
Energy Assistance: 919-212-7370

Other Resources