CIP – Crisis Intervention Program

CIP is available July 1 until June 30, or until funds are exhausted. As of May 2016, the CIP funds have been exhausted.  Other funds may or may not be available to provide assistance.  CIP is a program that provides assistance to low-income families who are experiencing or in danger of experiencing a heating- or cooling-related emergency. A household is in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency, and sufficient, timely and appropriate assistance is not available from any other source.
Applications can be accepted the day of your final notice or disconnection notice, when your power is already disconnected, or to establish new service. Please bring bill/account information, current income/pay and identification.


The Low Income Energy Assistance Program (LIEAP) provides a one-time (per heating season) heating supplement for low-income families. Applications for 2015–2016 heating season will continue through March 31, 2016, or until funds are exhausted.

Where to Apply

Northern Regional Center

Eastern Regional Center

Southern Regional Center

Human Services Swinburne Center

Phone number to main office: 919-212-7000
Energy Assistance: 919-212-7370

Other Resources