Once paternity is no longer at issue, an order for child support can be established. This can be done voluntarily at the Child Support Enforcement Office. If the noncustodial parent is unwilling to establish the order voluntarily, legal action will be filed. Once the noncustodial parent receives official notice of the hearing date, a hearing is held and the court will establish a child support order. If medical insurance is available, the court may include a provision for medical insurance.

The NC Child Support Guidelines are used to determine the amount of child support that the noncustodial parent will be ordered to pay. The Guidelines are based on an income shares model using the gross incomes of both parents to determine the noncustodial parent's support obligation. Day care costs, medical insurance premiums and responsibility for other children are factors that are considered when calculating child support. You may be eligible for prior maintenance (back support). You must contact your case manager for additional information about prior maintenance.

Review of support orders in all Non-Public-Assistance and Medicaid cases may be done upon request of either party every three (3) years or if there has been a significant change of circumstance. Your order will be adjusted, if warranted. In Public Assistance cases, the order is reviewed 36 months from the date of the most recent order.