Emergency Financial Assistance

• Rent
• Security Deposit
• Utilities
• Prescriptions
• Eye Care
• Casket
• Bus Tickets
• Information and Referral

• Must be a family with children under age 18, or elderly (age 60 and above) or disabled – receiving disability benefits
• Must have a court eviction notice

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• Must be a family with children under age 18 or elderly (age 60 and above), or disabled – receiving disability benefits
• Must be an emergency move (specific Service Intake guidelines apply)

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Utilities

Water Assistance

• Must be a family with children under age 18 or elderly (age 60 and above), or disabled – receiving disability benefits
• Must have disconnection notice
• Must pay monthly rent of $100 or more

Electricity Assistance (also see Energy Assistance below)

• Must be a family with children under age 18
• The parent or legal guardian of the minor child must be employed or beginning employment of at least 30 hours per week.
• Must have final notice (except in case of deposit for service)

Gas Assistance (also see Energy Assistance below)

• Must be a family with children under age 18
• The parent or legal guardian of the minor child must be employed or beginning employment of at least 30 hours per week
• Must use gas for cooking
• Must have final notice (except in case of deposit for service)

Energy Assistance
This program provides assistance for households in a heating crisis. Families or individuals who heat with electricity, gas, fuel oil, kerosene, wood or coal can apply. This program also provides assistance to families or individuals who are experiencing a cooling crisis during warmer weather. Several funding sources are used for assistance, and each has specific guidelines. Assistance is not available on a year-round basis.

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Prescriptions

• Must have refill bottles or new prescription
• No over-the-counter medicine assistance provided
• No assistance provided when there is prescription insurance available (no assistance for co-pays)
• New prescription cannot be more than 30 days old.

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• Must be a U.S. citizen or documented alien
• Must meet income requirements (provide verification of income for six months prior to date of application
• Application is processed by Wake County Human Services and funding is provided by the N.C. Division of Services for the Blind.
• Provides an eye exam, eye glasses and limited treatment (preauthorized) for eligible recipients 

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• The County provides a casket for indigent person who has no insurance to cover cost of burial.
• A representative must come in to make request.
• No assistance available for funeral service or burial plot

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• Only provided for new employment, prior to receipt of first pay or for medical appointment
• Client must have verification of new employment or medical appointment.

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• Written food referrals provided
• Maintain listing of other food resources where written referral is not required
• Emergency clothing referrals to the Bargain Box – when available
• Maintain listing of other clothing resources where written referral is not required
• Furniture referrals to the Helping Hands Mission for reduced rate on furniture and appliance purchases (can be requested at the Swinburne Building 1st-floor reception desk)

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