NC FAST is LIVE in Wake County
On Monday, October 1, 2012, Food & Nutrition Services staff began processing applications in NC FAST (North Carolina Families Accessing Services through Technology). Food & Nutrition Services is scheduled to begin processing reviews and recertifications in NC FAST in the first quarter of 2013.
The NC FAST Program is designed to improve the way NC DHHS and the 100 county departments of social services conduct business. NC FAST introduces new technological tools and business processes that will enable staff to spend less time performing administrative tasks and more time assisting families.
As staff learn how to work efficiently in NC FAST…
What Can Clients Expect?
- Increased wait times
- Delay in service delivery
- Difficulty in communicating directly with staff
What Can Partners Expect?
- Increased need for community resources, particularly:
Clients can currently apply for Food Stamps online via the NC ePASS (Electronic Pre-Assessment Screening Service) website.
ePASS is a secure Internet-based tool, will enable individuals or families to screen for their possible eligibility from any Internet-connected computer. Currently, screening is available for Food Nutrition Services and Medicaid programs.
If you are an existing or prospective client and would like to learn more about the NC ePASS, please review the NC ePASS information provided under our Special Initiatives section of our website.
Frequently Asked Questions
Click on a question to learn more:
How is Wake County Human Services (WCHS) preparing for NC FAST?
How will the implementation of NC FAST affect clients?
When will other Wake County Human Services (WCHS) programs use NC FAST?
Who can I contact for more information?