Wake County Human Services is proud of our accomplishments and successes in various areas across the agency.
Please visit the list of topics below for a brief listing of what accomplishments and highlights of success we bring to our communities!
Accomplishments - Highlights
Summary 2007-2012
Attainment of Public Health Accreditation
Successful co-management of the H1N1 Epidemics
Successful 2011 Tornado Recovery effort
Development of a strong Public Health Leadership Team
Successful implementation of the Community Health Assessment
Successful implementation of various Public Health campaigns
Successful transition to new Maternal and Child Health System
Opening of WakeBrook Campus
Opening of 44 Beds at Holly Hill Hospital
Establishment of a mental health program in County Jail
Attaining additional investment of $11 million from County dollars for MHDDSA
New 90-beds PRTF (Psychiatric Rehabilitation Treatment Facility) in Garner
Attainment of IMD Exclusion Pilot (Holly Hill Hospital)
Establishment of Partnership with UNC. UNC to build a 28 beds hospital in Wake County
Implementation of the Human Capital Development Initiative and several projects, including the Middle Class Express, Fostering Brighter Futures and others
Responding to a surge in the demand for social services (ESS programs (FNS-Medicaid-Work First)
The Middle Class Express receiving National Award
National Accreditation of Supportive Employment Program
Maintenance of low rates of children in foster care
Development and maintenance of Child Welfare Faith Based Partnerships
Partnership with Annie E. Casey Foundation on two major projects
Ensuring collection of over $50 million in child support payments
Helping hundreds of clients secure employment
Successful implementation of various collaborative housing projects
The Second Chance Housing Program received a national award
Development of 60 Housing Vouchers for the mentally ill
Planning and development of Project 77 (A supportive housing demonstration project)
Strengthening of Financial Management. New budget structure. Financial office working in close cooperation with Wake County CFO
Adjusting to major budget changes
“Co-management of the department with about 200 managers (Senior Management Team, Networks Committee, Steering Teams and Cabinets)
Performed all basic statutory state functions
Complied with contractual obligations and other agreements
Ensured that services and programs comply with laws and standards
Managed changes in state programs
Passed all state audits
Progress made on data management and data collection. Development of a Data Management group
Opening of Northern Regional Center
Development of Milbrook Center
Development of Satellite Office in Cary
Attainment of funding for several technology projects (Document Imaging, Netsmart, Electronic Health Records, Replacement of Public Health Performance Management System, Child Care Subsidy software, funding for Child Welfare Module and others)
Continued to retain and recruit a highly qualified workforce
Developed the Human Services Academy that every year provides over $200,000 equivalent of staff training
Have implemented 3 managerial training series to over 100 employees
Engage staff in the management of the agency
Provide staff with various opportunities for engagement with agency leadership
Improved relationships with several state offices
Strengthened managerial relationships between WCHS, County Manager and other County offices
Maintained good relationships with WCPSS
Maintained high quality relationships with many public and private entities and community groups
Maintained collaboration with Sheriff and other law enforcement professionals
In general, in compliance with state expectations of WCHS statutory roles
Maintenance of partnerships with over 500 organizations and groups
Co-leading two countywide Youth Development Partnerships
Positive Youth Development- $1.3 Million John Rex Endowment Grant
Partnership for Post-Secondary Education – Bill Gates Grant
Strengthened partnerships with the City of Raleigh
Strengthening Regional partnerships with several towns
Prepared presentations for the BOC as requested
Developed and implemented plans to work on BOC priorities (Human Capital Development, Gang Prevention Partnership)
- Development of the Social Services Committee
- Development of the HS Board Advocacy Committee
- Recruitment and retention of HS Board Members
- Progress made on the following priorities: Obesity Prevention and Child Abuse Prevention
Closely monitor to anticipate shifts in State budget and plan for the resulting impact
Adjustment to state changes in policy and programs or new initiatives ( i.e. NCFAST-PMPM)
Adjustment to departure of LME
Increasing capacity for showing outcomes (Increase data effectiveness)
Develop strong operational structure
Implement technology projects with a service integration approach
Implement Human Capital and other components of Vision 2020
Becoming “smarter” in resource management (Including effective use of staff, money, and other resources)
Prepare the department for Health Care Reform
Create the conditions and develop processes that help maintain a well-prepared and motivated staff and contribute to develop an effective and competitive WCHS workforce to meet the demands of the future