Who do we serve?
  • Children and Families:  Children ages 0–18 and their families with multiple complex needs or that are at-risk of child welfare intervention.
  • Kinship Caregivers:  Relative caregivers caring for their relative children ages 0–18 years old.
  • Men: Single or married men.
  • Individuals: Individuals seeking information and referrals to meet their needs
What do we offer?
      • Service Intake:  Information, Linkage and Referrals
      • Family & Community Network (FCN) Online
      • Family Case Management
      • Kinship Care Case Management
      • Family Services Academy: Group and Community Education
      • Respite Services
      • Family Coaching
      • Partnering Education and Seminars

Service Intake: Information, Linkage and Referrals

Social Workers provide information/resources and link consumers to appropriate programs to meet their needs within a 48-hour timeframe. Services are provided to individuals, families, organizations and businesses. Services are rendered across the globe through the FS website and intake line:

Email: familysupportservices@wakegov.com

Phone: 919-250-4597

 or visit Swinburne location, Room 2011

 

Family & Community Network (FCN) Online:
 
The WCHS Family and Community Network (FCN) is an online resource tool where you can find out about services, programs and events that may benefit you and your family!
 

FCN helps you get connected to resources related to:  Youth Development,  Parenting, Employment, Financial Needs, Housing, Health & Wellness, and Education.

Access our Resource Catalog and Calendar of Events TODAY!
 
Anyone can use the FCN resource catalog and calendar of events online from anywhere!
 *Only Wake County specific resources are available through our catalog
 
Family Case Management Services:
 
Family Case Management (FCM) provides one-on-case management services to families with children under the age of 18. Services include: assessment, case planning, coordination and monitoring of services to meet family goals.
Some examples of FCM services may include: in-home services to help you navigate complex systems (school, Mental Health, etc.), assistance with health needs, assistance with transportation, assistance with child care, assistance with family situations, living conditions, school or work situations.
 
Kinship Care Case Management:


Kinship Care Case Management (KCM) provides support services to relative caregivers, "Kinship Caregivers," who are raising a child of a family member. Some examples of KCM services may include: in-home services to help you navigate complex systems (school, Mental Health, etc.), assistance with health needs, assistance with transportation, assistance with child care, assistance with family situations, living conditions, school or work situations.

Family Services Academy:

The FS Academy targets WCHS consumers/staff and the Wake County community for the purpose of educating and building the human capital of each individual.

Academy Services include:

  • Groups
  • Community Education Sessions
  • Training
  • Presentations
Our FS Core group educational sessions include:
  • K.I.A. Relative Caregiver Support Groups
  • Family Wellness Series
  • Triple P
  • Passport Home
  • Si Se Puede ("It Can Happen") Anger Management Group – for English- & Spanish-speaking families

Respite Services:

Respite Services provides short-term (evenings and weekends) and overnight respite opportunities for families taking care of children ages 5–17. The service offers a variety of care options allowing family members to take care of their needs, learn new skills, or simply take a break. Respite Services are provided to Kinship Care/Relative Caregivers, families within two times the federal poverty level, and single-parent households.


 



 

 

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         Wake County Departments & Agencies:

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