​Good sanitation in hotels and motels is important to public health. Examples include spread of germs by not cleaning or sanitizing properly, bedbugs, etc. Hotels and motels are inspected once a year to ensure that the public's stay is as safe and healthy as possible.

NC Lodging Establishment Rules

Buying, Building, Remodeling?

You must have a permit to operate, build or remodel a hotel or motel. Permits do not transfer from owner to owner. Save time and money, contact the Wake County Plan Review Section before you buy, build, or remodel to find out what the requirements are.

Complaints

If you have a concern about something you see, speak to the manager directly. This is the best way to deal with a problem. If you still have concerns, you may also call us at 919-856-7400 to file a complaint.

Additional Resources