Wake County EMS contracts with a third-party billing company and does not handle patient billing in house. We recently changed billing companies, so the phone number to call for questions about your bill depends on the date of your EMS service.
If you have a question about a bill for EMS service that occurred on or before September 30, 2016, please call EMS Management & Consultants, Inc. direct at 800-814-5339 or visit their website.
If you have a question about a bill for EMS service that occurred on or after October 1, 2016, please call McKesson at 844-409-2031.
Billing policy is under the responsibility of Chief Operating Officer Chris Colangelo.
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