Wake County Public Safety Center​Our Mailing Address and Business Hours:

331 S. McDowell St.
Raleigh, NC 27601

Ph: 919-856-6020
Fax: 919-856-6209

Monday–Friday
8 a.m.–5 p.m.

IN AN EMERGENCY DIAL 9-1-1

 

Wake County EMS welcomes your comments, especially on how we can better serve our customers, the visitors to and citizens of Wake County.

Comments on specific categories will be forwarded to the responsible office within our agency. We strive to respond to every comment with an answer or an appropriate referral as quickly as possible. 

Contact

​Phone

​Email Address

General Information

919-856-6020

EMS.Comments@wakegov.com

​Advanced Practice Paramedic Program 919-856-6585​ Mike.Bachman@wakegov.com
Billing Questions​ (Managed by third party vendor) ​1-800-814-5339
​Bicycle Response Team ​919-250-4369 Donald.Garner@wakegov.com
Comments & Feedback​ ​919-856-6020 EMS.Comments@wakegov.com
​HAMMER Team (USAR) ​919-369-6074 ​Chad.Turner@wakegov.com
Public Information Officer / Community Outreach ​919-625-3260 PIO@wakeems.com
​Tactical EMS Team ​919-427-8630 Henry.Smith@wakegov.com​
Training & Education​ ​919-250-4367
Special Events​
​ 919-856-6579
​Events@wakeems.com