​Our Mailing Address and Business Hours:

331 S. McDowell St.
Raleigh, NC 27601

Ph: 919-856-6020
Fax: 919-856-6209

Monday–Friday
8 a.m.–5 p.m.

IN AN EMERGENCY DIAL 9-1-1

 

Wake County EMS welcomes your comments, especially on how we can better serve Wake County's citizens and visitors. 

Contact Phone ​Email
General Information,
Comments & Feedback
919-856-6020​ EMS.comments@wakegov.com
Public Information/Community Outreach
Jeffrey Hammerstein​
​​919-625-3260 jeffrey.hammerstein@wakegov.com
919-856-6585 mike.bachman@wakegov.com
Billing Questions
(Managed by 3rd party vendor)
​1-800-814-5339
Special Event Coverage
Public Education
​​919-856-6579 Events@wakeems.com
919-250-4369 donald.garner@wakegov.com
HAMMER Team (USAR)​
Chad Turner
919-369-6074 chad.turner@wakegov.com
Tactical EMS Team
Henry Smith​​
​​919-427-8630 henry.smith@wakegov.com
Training & Education​ ​​919-250-4367