There are three divisions within CCBI:
Each Division is commanded by a Deputy Director who reports to the Director. The divisions are broken down in units based upon duties and responsibilities.
The Investigations Division is responsible for responding to requests for crime scene investigations by Wake County law enforcement agencies. It is composed of sworn and civilian uniformed staff members. The Investigations Division responds to over 7,500 crime scene investigations per year. These range from car break-ins to homicides. Investigations Division staff are responsible for the documentation, photographic preservation, collection and processing of physical evidence collected from crime scenes.
The Investigations Division is composed of Property Crime Technicians and CCBI Agents. Property Crimes Technicians are recognized as "Evidence Technicians" through Wake County's Position Classification program and respond to property crime scenes throughout Wake County. Property Crime Technicians receive extensive training regarding basic crime scene procedures and processing techniques. CCBI Agents respond to both persons crime scenes and property crime scenes; Agents also receive in-depth and extensive forensic training and often specialize in forensic specialties such as shooting reconstruction, blood stain pattern analysis, entomology and osteology. Agents are required to obtain and maintain certification through the International Association for Identification.
To provide appropriate and continuous supervision, while ensuring staff have necessary resources and assistance, a Senior Agent and an Investigations Supervisor are assigned to each of four squads, composed of Property Crimes Technicians and Agents.

The Crime Laboratory Division employs a number of highly skilled and technically trained forensic specialists working within an ASCLD/LAB 17025-accredited environment. Crime Laboratory Division staff operate in a structured and controlled laboratory setting requiring thorough analytical skills and attention to detail. The Crime Laboratory Division serves Wake County's law enforcement agencies through the analysis of physical evidence collected by CCBI staff members or submitted by requesting agencies. Areas of forensic analysis provided by the Crime Laboratory Division include:
  • Impression evidence (fingerprints, palm prints, and footwear)
  • Forensic drug chemistry
  • Blood alcohol analysis
  • Blood drug analysis
  • Digital evidence analysis
  • Forensic photography
  • Ballistic/NIBIN entry (Beginning 2019)
CCBI does not currently offer laboratory services related to DNA, however, has identified DNA services as a horizon issue.

The Support Services Division is composed of the Civil Identification Unit and the Criminal Identification Unit.
The Civil Identification Unit provides civil fingerprinting and criminal arrest records to the public. The Civil Identification unit is composed of Customer Service Representatives, Identification Technicians, and Senior Identification Technicians who work Monday through Friday to provide fingerprint and record check services to Wake County citizens. Civil Identification Unit staff use state-of-the-art fingerprinting technology to electronically capture fingerprints.
The Criminal Identification Unit is tasked with fingerprinting and photographing all individuals charged with fingerprintable offenses in Wake County. The Criminal Identification Unit is composed of Identification Technicians, Senior Identification Technicians, and Criminal Identification Supervisors who work a rotating shift and provide 24/7 coverage. The Criminal Identification Unit processes over 25,000 arrestees per year.