The following Frequently Asked Questions are examples of questions posed by Wake County citizens that relate to enforcement services provided by various Wake County Departments and Agencies. These questions are intended to address complaints specifically within the unincorporated areas of the County and not within another Town’s corporate limits.

    Abandoned Home
    Tall Grass
    Rental Property
    Trash in Yard
    Vacant Lot Dumping
 
   Discharging Fluid in Private Well
    Abandoned Wells
    Sewer Odors/Wastewater Seepage
    Mosquitoes

 

Housing-related complaints for the unincorporated areas of the county are addressed by the Wake County Inspections, Development Plans & Permits Division (IDPP). The building inspectors conduct inspections of residential dwelling complaints to determine if the homes are unsafe based on the unsafe rules of the NC State Building Code. The Wake County IDPP Department is only responsible for inspecting homes within the unincorporated areas of the county. Please contact Wake County Code Enforcement Coordinator Geoffrey Pearson at 919-856-2613 to report an unsafe condition.

If you live within the corporate limits of one of the following towns, please contact its housing representative.
Apex
Rudy Baker
919-249-3381
Cary
Darryl Parnel
919-469-4384
Fuquay-Varina
Kathy Vaughn
919-552-1413
Garner
Paul Ray
919-772-4452
Holly Springs
Larry Dovoric
919-557-3907
Knightdale
Ken Tyndall
919-217-2242
Morrisville
Forest Fleming
919-463-6182
Raleigh
Robert Spurill
919-807-5180
Rolesville
Thomas Lloyd
919-554-6517
Wake Forest
Larry Rochelle
919-435-9522
Wendell
Daryl Hales
919-365-4822
Zebulon
Bo Dobrzenski
919-269-7455

 
 
Unfortunately, Wake County does not have any regulatory authority to require a homeowner or tenant to cut tall weeds and grass within the unincorporated areas of the County. We advise that you review any restrictive covenants for your neighborhood, or contact your homeowner’s association to address this matter.
 
Because my neighbor’s grass is overgrown, I’m sure there are rats and snakes breeding there. Is it true that tall weeds and grass generate these health hazards?
 
Generally, there are no environmental or health concerns as a result of tall weeds and grass. High grass and overgrown vegetation do not cause rats and snakes. These areas may be home to wildlife in general. Rodents and rats need a continuous source of food. If there is no food source, these animals typically leave the area; however, if there is visual evidence that rodents or snakes are breeding, please contact Wake County Code Enforcement Coordinator Geoffrey Pearson at 919-856-2613 to arrange an inspection.
 
Although mold can be troublesome, the County does not inspect or regulate this condition. For rental properties, this is more of a civil matter between the tenant and the landlord; however, there is a local resource that can help identify and possibly aid in the treatment of mold. Please contact Romie Hering with the NC Division of Air Quality at 919-707-5950 to seek assistance in this matter.
 
I have told my landlord that the roof to the house is leaking, but he is unwilling to repair it. Who can I call to address this?
 
Normally, a leaking roof is the responsibility of the landlord to fix and is not an unsafe condition under the building code; however, if this situation has persisted for some time and you feel it is an unsafe condition, you can call Wake County Code Enforcement Coordinator Geoffrey Pearson at 919-856-2613 to provide more information and to request an inspection from the Building Inspections Department. Furthermore, you may also contact the NC Department of Justice Consumer Protection Division at 919-716-6000 to discuss the condition of the tenant housing.
 
 
The Wake County Solid Waste Ordinance regulates the storage, collection and disposal of solid waste in the unincorporated portions of the county. As defined within this ordinance, items such as bulky waste, garbage, pallets, tires, auto parts, construction debris and yard waste can constitute a solid waste violation if not properly stored or disposed of. In general, household items that are regularly used, such as garden and lawn care appliances, children’s toys and pet supplies do not constitute a solid waste violation.
 
 
 
If you discover that solid waste items are being improperly stored or disposed of outside the corporate limits of a town in Wake County, please contact Wake County Code Enforcement Coordinator Geoffrey Pearson at 919-856-2613.
 
 
No. Discharging hazardous substances like motor oil and antifreeze into a private well can potentially contaminate the ground water of the adjoining area. Please contact Greg Bright with Wake County Water Quality at 919-856-7465 to report these types of complaints.
 
 
To permanently abandon a private well in the county, you must first contact the Wake County Water Quality Division at 919-856-7400. The property owner or a certified well contractor registered with the County must obtain a permit and follow the county’s guidelines for proper abandonment procedures.
 
 
If there is a profound sewer odor and wastewater discharging onto the surface of the ground, chances are that the neighbor’s septic system has malfunctioned. To report this condition, please contact Ed Duke, Environmental Health Supervisor at 919-856-7436.
 
 
Wake County residents are encouraged to help reduce and eliminate the factors that can cause mosquito-borne illnesses. Generally, mosquitoes breed in areas of stagnant water such as abandoned and uncovered swimming pools, surface-level pools of water, and receptacles like used tires or drum barrels. These types of breeding sites can be treated with pest substances such as mosquito dunks; however, if you are aware of a condition that promotes mosquito breeding, please contact Wake County Code Enforcement Coordinator Geoffrey Pearson at 919-856-2613 to report this problem.